Microsoft revealed in an update to the Azure status page that the preliminary root cause behind an outage that impacted the Azure Portal worldwide on Friday was what it described as a traffic “spike.”
Customers who wanted to access the Azure Portal on Friday afternoon at portal.azure.com reported issues connecting and seeing a warning saying, “Our services aren’t available right now. We’re working to restore all services as soon as possible. Please check back soon.”
The connectivity issues also impacted other Microsoft websites, according to Redmond’s update on the Azure status page, including the Entra Admin center at entra.microsoft.com and Intune at intune.microsoft.com.
“We identified a spike in network traffic which impacted the ability to manage traffic to these sites and resulted in the issues for customers to access these sites,” the company said when describing the preliminary root cause behind the incident.
“We engaged in different workstreams applying load balancing processes in addition to the auto-recovery operations in place in order to mitigate the issue. Additionally, we are continuing to monitor the platform health.”