Days before Thanksgiving, three of the most popular social networking tools in the United States suffered a major outage. The blackout began being noticeable on Tuesday morning as hundreds of users reported that they are unable to access Facebook and Instagram. Many users shared that they are experiencing difficulties with other Facebook-owned apps such as the instant messaging service WhatsApp. The hashtag #FacebookDown immediately became a trending topic on the rival social network Twitter. Most of the affected users received the following error messages when they tried to access some of the Facebook services: “service unavailable” and “sorry, something went wrong. We’re working on it, and we’ll get it fixed as soon as we can.”
Almost immediately, Facebook acknowledged the issue through the company’s Twitter profile. A tweet sent from Facebook’s official Twitter account said that they are aware that there are some people experiencing difficulties accessing the Facebook family of apps. Facebook confirmed that they are working to resolve the issue as soon as possible. Mark Zuckerberg’s communications team gave the same statement to ABC News a few hours after the outage was acknowledged on Twitter confirming the issue hasn’t been resolved yet. It is currently unknown if hackers are behind the outage, or it is an internal issue.