Businesses banning or limiting use of GenAI over privacy risks


Privacy is much more than a regulatory compliance matter. Findings from a new Cisco study highlight the growing Privacy concerns with GenAI, trust challenges facing organizations over their use of AI, and the attractive returns from privacy investment.

“Organizations see GenAI as a fundamentally different technology with novel challenges to consider,” said Dev Stahlkopf, Cisco Chief Legal Officer. “More than 90% of respondents believe AI requires new techniques to manage data and risk. This is where thoughtful governance comes into play. Preserving customer trust depends on it.”

Among the top concerns, businesses cited the threats to an organization’s legal and Intellectual Property rights (69%) and the risk of disclosure of information to the public or competitors (68%).

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