Researchers from Cyberhaven Labs analyzed the use of ChatGPT by 1.6 million workers at companies across industries. They reported that 5.6% of them have used it in the workplace and 4.9% have provided company data to the popular chatbot model since it launched. ChatGPT uses this data to build its knowledge base, but it publicly shares information built on it.
The use of ChatGPT is becoming a serious problem in the workspace, it can potentially cause the leak of sensitive and confidential data. For this reason, companies like JP Morgan and Verizon are blocking access to the chatbot over concerns about confidential data.