Tech support scams subside somewhat, but Millennials and Gen Z think they’re bulletproof and suffer


Tech support scam attempts dropped in frequency over the past two years, but remain a threat. And Millennials and Gen Z – not Boomers – fall prey most frequently, according to Microsoft in its 2021 Global Tech Support Scam Research report, released Thursday.

Tech support scams involve cybercriminals convincing users they have malware or other problems with their computer that can best be addressed with unsolicited proactive assistance. The crims usually seek to gain remote access to machines under the guise of “diagnosing problems,” then steal money or information, or sometimes install malware to give them access later.

Read more…