Sloppy script sees Salesforce services shut-out


Salesforce closed access to many parts of its services as it scrambled to contain the fallout of a rogue database script that went off the rails and opened up data access to all users within customers’ organisations over the weekend.

The customer relationship management giant has acknowledged the issue and was forced to block access to all instances that contained affected customer orgs while it worked out which of them had had their profiles modified.

Saleforce chief technology officer and co-founder Parker Harris apologised for the customer lock out and promised quick restoration of the problem.

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