Sitel on Okta breach: “spreadsheet” did not contain passwords



Okta’s outsourced provider of support services, Sitel (Sykes) has shared more information this week in response to the leaked documents that detailed the various incident response tasks carried out by Sitel after the Lapsus$ hack.

The documents, leaked by a researcher online, perpetuated the myth that Sitel stored its domain admin passwords extracted from LastPass in an Excel spreadsheet—a claim now dispelled by Sitel.

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