Two of the biggest challenges for IT departments and digital transformation in 2020 were the move to remote work and cybersecurity. IT, security and leadership teams had to make sure all employees who could work from home had the equipment and technology necessary to do so and as safely as possible. This was often easier said than done.
Remote work revived the concerns surrounding unmanaged shadow IT. Shadow IT never disappeared, but WFH made it clear that having any unmanaged tech connecting to the network would create serious risk. According to new research from Snow Software, 72% of IT leaders and 52% of employees agreed that security is the biggest issue when it comes to unaccounted for and unmanaged technology.