Microsoft has confirmed that Windows 10 devices might crash with a Blue Screen of Death (BSOD) when printing under certain conditions after applying the March KB5000802 cumulative update.
“After installing KB5000802, you might receive an APC_INDEX_MISMATCH error with a blue screen when attempting to print to certain printers in some apps,” Microsoft explains on the Windows 10 health dashboard.
Affected platforms include both client and server Windows versions:
- Client: Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10, version 1803
- Server: Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server, version 1803.