A call from the executive floor is rarely a harbinger of happiness, especially when one is wading knee-deep through the molasses of malware. Welcome to one Register reader’s experience in On Call.
Our story takes place a few years ago and concerns “Ruud” (not his name) who had joined a very well-known company as head of IT. As befitted a person of his job title, Ruud had started putting the company’s house in order and begun rolling out some standard security tools “to get us to a decent baseline.”
It did not go well, or went too well depending on one’s standpoint, and the new tools spotted some malware running on dozens of PCs. It was an all-hands-on-deck moment to stop the nasties spreading any further through the company. Leading from the front, Ruud dived in to do his bit.
“I was downstairs freezing my tits off in a cold store working on an affected PC when I got a tap on the shoulder from my boss,” he told us. The managing director had called down and wanted a word. Now.