Facebook has acquired Servicefriend, which builds ‘hybrid’ chatbots, for Calibra customer service

From techcrunch.com

Calibra Transactions 1

As Facebook  prepares to launch its new cryptocurrency Libra in 2020, it’s putting the pieces in place to help it run. In one of the latest developments, it has acquired Servicefriend, a startup that built bots — chat clients for messaging apps based on artificial intelligence — to help customer service teams, TechCrunch has confirmed.

Read more…