Dish Network, one of the largest television providers in the United States, confirmed on Tuesday that a previously disclosed “network outage” was the result of a cybersecurity breach that affected its internal communications systems and customer-facing support sites.
Shares dropped over 4% on the news and a double-downgrade from Bank of America.
“Certain data was extracted,” the company said in a statement Tuesday. The acknowledgment is an evolution from last week’s earnings call, where it was described as an “internal outage.”
Dish Networks’ website was down for multiple days beginning last week, but the company has now disclosed that “internal communications [and] customer call centers” remain affected by the breach. Dish said it had retained outside experts to assist in evaluating the problem.