As Bitdefender’s influence in the cyber-security industry grows, there are more scammers pretending to be Bitdefender tech support. Keep reading to learn how to identify and deal with fake tech support.
1. SCAM POP-UP
You’re browsing online and suddenly an alarming error message pops up telling you that your device is seriously infected and you need to call your antivirus company at the number shown on the screen to disinfect it.
2. UNSOLICITED PHONE CALL
Someone cold calls you or leaves a voicemail message pretending they are with the support department of your security solution and that they have detected serious issues with your device. They will manipulate you into saying the name of your antivirus and then claim to work for Bitdefender.
3. FAKE SUPPORT WEBPAGES
You’re searching online for Bitdefender help desk and land on a site that seems legitimate. It has a big Bitdefender logo and the phone number covers half of the front page. If you dial the number (usually Toll Free), the person who answers will quickly try to gain remote access to your computer.