From itproportal.com
While it’s almost difficult now to think of a time before Covid-19, the accepted approach among engineers for fixing networks in years previous would have been traveling to site with a toolkit of applications in hand to diagnose an issue and remedy the problem. With restrictions however in place over the course of the last 16 months, much greater focus has been placed on accessing networks remotely to reduce social contact and unnecessary travel, with organizations also looking to re-focus their resources and push for greater operational efficiencies. The age of the remote engineer has arrived, but what technologies are available for them to perform the role effectively?