Trend Experts Weigh in on Global IT Outage Caused by CrowdStrike

From trendmicro.com

This is an extremely unfortunate situation for those affected, and we hope for a speedy remediation and recovery for all those involved. 

While many eyes will be focused on the recovery of their Windows environment, it is important to remember to diligently monitor your non-Windows environments, as adversaries can take advantage of distracted teams. Our research team is constantly watching the general landscape to see if threat actors are taking advantage in any way and will share any significant developments here.  

In the quest to stay a step ahead of the bad guys, sometimes software is pushed quickly. And the nature of software is that there are sometimes bugs. It is important to have processes in place to catch and mitigate bugs quickly, and to evolve software deployment processes to avoid impacting an entire global customer base simultaneously.

At Trend, we have a variety of resilience strategies based on our own experiences that we continually enhance across our people, process, and technology. We take a ring deployment approach that allows us to roll out software updates in batches starting with our own internal deployment, and then to groups of customers to limit exposure if issues are found. Additionally, we have blue screen of death (BSOD) monitoring and operational capabilities to rollback affected builds rapidly. 

Trend continues to be on standby to help and we will continue to monitor the situation and provide updates from our research team in this blog.

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